Question 1

What is Soy Wax?

Accepted Answer

Soy wax is 100% natural & made from soybeans 🌱. Unlike paraffin (a petroleum by-product), it’s renewable, sustainable & kinder to the planet. Our soy wax is sourced from Brazil, where it supports female farmers to achieve a fair price for their harvest. That’s why we love using 100% soy wax in every Galgorm Melt. 💚

Question 2

How do I use Soy Wax Melts?

Accepted Answer

Remove all packaging before use.
When you are using a tealight soy wax warmer, chose your desired Galgorm Melts soy wax melt and place 1-2 pieces into the well on the top of your warmer. Allow one 3-4 hour smaller tealight candle to gently melt the wax melt and watch as the wax begins to soften. You will have a beautiful scent filling your room and an ambient light to relax and unwind.

It is imperative that safety is your priority when using any wax melt warmer, wax melt or tealight as failure to do so could result in a fire hazard. It is recommended:
Use your wax melt warmer with only good quality wax melts. 
Never leave a burning candle unattended or move it when lit.
Remove all packaging before use.
Please consider the size and depth of the wax melt bowl when adding wax, to ensure it will not overrun the edges when melted or if there is too little which will cause cracks and overheating of your warmer. 
Only use with a good quality 3-4 hour tealight. Do not use a maxi tealight, votive or a candle to warm your wax melt.
Keep the tealight, wax melt and wax melt warmer out of the reach of children and pets preferably out of sight and in a sealed container.
Do not burn a wax melt warmer on or near anything that can catch fire for example, curtains, bedding or toys. Keep away from draughts and windows.
Ensure the wax melt warmer is well ventilated in a large open space.
There must be at least 6.5cm of space above the flame to the underside of the wax melt warmer.
The wax melt warmer will become very hot during use, do not touch or move it whilst alight or whilst the wax remains molten. 
Always place on a heat resistant surface.
Extinguish the tealight if the flame becomes enlarged, makes contact with the underside of the wax melt warmer or begins to smoke.
Once extinguished allow the wax melt warmer to cool completely before moving.
WARNING Do not consume!!!!! WAX MELTS ARE NOT FOOD. Galgorm Melts will always provide a list of the ingredients under each Soy Wax Product information and on the back of your soy wax melt product. Check out 'Ingredients and Allergen Information'.

Question 3

How long do Galgorm Melts last?

Accepted Answer

Our soy wax melts last until you can no longer smell them. One piece of our snap bar gives up to 8 hours of premium fragrance. A full snap bar gives 30+ hours. Always use small, aluminium outer, pure soy 3–4 hour tealights. Don’t overfill the well, and let your warmer cool between uses. Keep away from draughts, children and pets! Safety first 🌿

Question 4

What sort of Wax Melt Warmer should I use?

Accepted Answer

There are lots of different variations of Wax Warmers or Wax Burners out there. Galgorm Melts soy wax melts can be used in a traditional and an electric wax warmer. We have a selection of Soy Wax Warmers,(https://www.galgormmelts.co.uk/shop?Category=WAX+MELT+WARMER+OFFERS) perfect for any home décor.
Please consider the size and depth of the wax melt bowl when adding wax, to ensure it will not overrun the edges when melted or if there is too little, which will cause cracks and overheating of your warmer. 
Only use with a good quality 3-4 hour tealight. Do not use a maxi tealight, votive or a candle to warm your wax melt.
Keep the tealight, wax melt and wax melt warmer out of the reach of children and pets preferably out of sight and in a sealed container.
Do not burn a wax melt warmer on or near anything that can catch fire for example, curtains, bedding or toys. Keep away from draughts and windows.
Ensure the wax melt warmer is well ventilated in a large open space.
There must be at least 6.5cm of space above the flame to the underside of the wax melt warmer to avoid cracking and overheating.
The wax melt warmer will become very hot during use, do not touch or move it whilst alight or whilst the wax remains molten. Always place on a heat resistant surface.
Extinguish the tealight if the flame becomes enlarged, makes contact with the underside of the wax melt warmer or begins to smoke.
Once extinguished allow the wax melt warmer to cool completely before moving.
For Further details read our full Wax Warmer/Wax Melt Safety Policy here. (https://www.galgormmelts.co.uk/copy-of-wax-warmer-wax-melt-safety)

Question 5

Why is Soy Wax so popular?

Accepted Answer

Soy Wax is non toxic and cleaner burning being made with no toxins, carcinogens, or pollutants which means soy wax melts are less likely to trigger allergies! As a vegetable based wax, it does not give off any harmful byproducts or produce black soot that can stain walls, windows and curtains like the other leading waxes!! 
Soy wax is the sustainable and environmentally friendly option for your home fragrance needs! We additionally use on the finest fragrance and essential oils to give our soy wax melts their divine aromas!

Question 6

Are Galgorm Melts Soy Wax Melts vegan or cruelty free?

Accepted Answer

Yes! We only use vegan friendly and cruelty free ingredients within our products, ensuring our products can be used with a clear conscious! Our packaging is also environmentally friendly being made from recycled materials, or materials that we have received, which can be used more than once.

Question 7

Do Galgorm Melts soy wax melts contain any harmful ingredients?

Accepted Answer

We only use 100% pure soy wax from soybeans and the finest fragrance and essential oil blends. Our blends are under 10% concentration, meaning fewer allergen triggers than most candles/wax melts. Every product lists its ingredients — please read before purchasing. Safety Data Sheets are available upon request.

Question 8

Why soy wax over paraffin wax?

Accepted Answer

✨Soy wax is natural, renewable, and a cleaner alternative to paraffin, which comes from petroleum. Our soy wax is sourced from Brazil and supports female farmers to earn a fair price for their harvest. Better for you, better for them, and better for the planet 🌱.

Question 9

Are Galgorm Melts products eco-friendly and cruelty free?

Accepted Answer

♻️We’re committed to sustainability and have won many awards for our practices🌍. Our melts and home fragrance products are 100% pure soy wax, packaged in biodegradable and compostable packaging, and manufactured using solar energy. Choosing Galgorm Melts means enjoying luxury fragrance while being kinder to the planet 🌱.

Every Galgorm Melt soy wax melt is made with 100% soy wax, vegan-friendly, cruelty free, infused with homegrown or foraged botanicals and blended with high-quality fragrance and essential oil blends.  Our Room Sprays, Soaps and Reed Diffusers are also cruelty free. Each product lists its ingredients, so you can read all allergens before purchasing.

Question 10

How quickly do you despatch orders?

Accepted Answer

We ship orders using Royal Mail Tracked 48 service. All orders are sent within 48 hours. We use recycled and recyclable shipping materials to lower our carbon footprint.

Question 11

Can I book a private Wax Melt Making Workshop?

Accepted Answer

Yes! 🌸We love to host workshops!  You can book a private Galgorm Melts Wax Melt Making Workshop for friends, family, businesses or special events. It’s a fun, creative, and relaxing experience where you’ll make your own botanical wax melts to take home. I handle everything from start to finish, and we can tailor it to your groups needs. I have provided workshops for local Government and corporate events. Message me to check available dates and book your session! galgormmelts@gmail.com

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